THE KENYA NATIONAL EXAMINATIONS COUNCIL
CRAFT CERTIFICATE IN INFORMATION TECHNOLOGY
MODULE I
COMPUTER APPLICATIONS I (THEORY)
Paper 1
Time: 1 hour
INSTRUCTIONS TO CANDIDATES
This paper consists of TEN questions.
Answer all the questions in the spaces provided.
Candidates should answer the questions in English.
1. Outline four ways computers may be used in a hospital. (4 marks)
Answer:
(a) Managing patient records.
(b) Controlling medical equipment.
(c) Billing and processing payments.
(d) Scheduling patient appointments and surgeries.
2. Distinguish between a space bar key and a backspace key on a computer keyboard. (2 marks)
Answer:
Space bar key: Inserts a space between words or characters.
Backspace key: Deletes the character to the left of the cursor.
3. A school administrator intends to use a database to manage school records. Outline four advantages of using the database. (4 marks)
Answer:
(a) Efficient storage and retrieval of data.
(b) Improved data accuracy and integrity.
(c) Data can be shared among multiple users.
(d) Easy to generate reports and analyze data.
4. Explain the function of each of the following elements in a graphical user interface (GUI) operating system:
(a) Dialog box (2 marks)
(b) Menu list (2 marks)
Answer:
Dialog box: Provides a space for user input or displays important information requiring user action.
Menu list: Offers a selection of options or commands for users to choose from within a program.
5. Write the aid of a switch, outline three parts of a computer mouse. (3 marks)
Answer:
(a) Scroll wheel: Used for navigating through documents or web pages.
(b) Left and right buttons: Used for selecting and interacting with elements on the screen.
(c) Sensor: Detects movement to control the cursor.
6. State two methods to apply borders to a document used in a word processing program. (2 marks)
Answer:
(a) Using the “Borders and Shading” tool in the toolbar.
(b) Manually drawing a border using the shape tools.
7. State three files that may be stored in the Internet. (3 marks)
Answer:
(a) HTML files for web pages.
(b) Multimedia files (images, audio, video).
(c) Documents (PDF, Word, Excel).
8. The following is a function used in a spreadsheet program. Use it to answer the question that follows.
=SUM(A1:A4)
Identify four components of the function. (4 marks)
Answer:
(a) =: Indicates that the entry is a formula.
(b) SUM: The function used to add numbers.
(c) A1:A4: The range of cells to sum.
(d) A1 and A4: Specific cell references in the range.
9. Explain the function of each of the following features as used in a presentation program:
(a) Speaker notes (2 marks)
(b) Animation schemes (2 marks)
Answer:
Speaker notes: Used to add comments or notes visible only to the presenter during the presentation.
Animation schemes: Predefined animation effects applied to objects within slides to enhance presentations.
10. An IT technician noticed that one of the computers was operating abnormally and diagnosed the issue to hardware failure. Define the likely hardware operation that failed. (2 marks)
Answer:
Hard drive failure: The system could no longer read or write data properly due to a corrupted or malfunctioning hard drive.
Organizations have embraced the use of cloud computing in conducting their businesses.
11.(a) Explain the term cloud computing (2 marks)
(b) State two advantages that organizations would gain from this technology (2 marks)
Answer:
(a) Cloud computing refers to delivering computing services like storage, databases, and software over the Internet, allowing users to access these services remotely.
(b)
Cost savings by reducing the need for physical hardware.
Scalability, allowing businesses to easily increase or decrease resources as needed.